Careers

The Lukens Company (TLC) is an award-winning full-service marketing agency that is seeking an Account Manager/Executive to join our Nonprofit Practice. Staffed by awesome people looking to make a difference in the world, the Nonprofit Practice innovatively uses digital, data, and technology to support the fundraising and marketing efforts of nonprofits, cultural institutions, advocacy groups, and faith-based organizations.

The Account Manager/Executive will be responsible for assisting with strategy development and managing multichannel direct response campaigns for nonprofits and membership organizations.

• Developing a deep understanding of your clients' organizations and structures, including staying abreast of their products, services, news, and changes

• Attending client meetings and establishing strong relationships with assigned accounts

• Consulting with clients about specific campaign requirements and objectives while working with the Account Director to develop and execute strategies in pursuit of achieving program goals

• Keeping internal and external teams up to date on the progress and results of your campaigns

• Facilitating communications across various internal departments to ensure that deadlines are met and campaigns are executed successfully

• Proactively managing campaign schedules and project deadlines

• Overseeing campaign package strategy, development, and execution, including art, imagery, proofs, data counts and dumps, setups, insertions, and inventory

• Reviewing and analyzing results to guide client recommendations

• Monitoring and communicating proper billing procedures

• Assisting with the team's administrative tasks as needed

• Bachelor’s degree

• 3-5 years of experience in marketing, advertising, fundraising, or project management (fundraising background is preferred but not required, and experience working with nonprofits, cultural institutions, or faith-based organizations is a strong bonus)

• Strong customer service skills and the ability to establish and maintain goodwill with clients

• Effective communication skills, giving you the ability to present information, respond, and follow up on questions and inquiries from clients and managers with clarity

• Excellent writing and editing skills, especially for industry-related documents (e.g., strategy proposals, creative briefs, results memos, etc.)

• Self-starter with a demonstrated capability to manage multiple projects, prioritize a variety of tasks, and think on your feet to meet ever-changing needs and deadlines

• Exceptional organizational skills and meticulous attention to detail

• Comfortable working in a fast-paced, deadline-driven environment with quick turnarounds

• Ability to work independently as well as with a team

• Adept at problem solving and resolving conflicts

• Results-oriented and team-first attitude

• Inclination to learn and grow professionally

• Desire to work for a values-driven company that seeks to improve the world for the better

• Competitive compensation

• 401(k) with match

• Medical, dental, vision, life, and disability insurances

• Flexible PTO and generous holiday observances

• Learning and professional development opportunities

• Paid parental leave

• Company-sponsored volunteering

• Remote work

• Collaborative and entrepreneurial work environment

• The opportunity to be part of a friendly, dynamic, and hardworking team excited about delivering high-quality work and great results for our clients