Account Manager/Executive

About the Role

The Lukens Company (TLC) is an award-winning full-service marketing agency that is seeking an Account Manager/Executive to join our Nonprofit Practice. Staffed by awesome people looking to make a difference in the world, the Nonprofit Practice innovatively uses digital, data, and technology to support the fundraising and marketing efforts of nonprofits, cultural institutions, advocacy groups, and faith-based organizations.

The Account Manager/Executive will be responsible for assisting with strategy development and managing multichannel direct response campaigns for nonprofits and membership organizations.

What You’ll Be Doing

  • Developing a deep understanding of your clients' organizations and structures, including staying abreast of their products, services, news, and changes

  • Attending client meetings and establishing strong relationships with assigned accounts

  • Consulting with clients about specific campaign requirements and objectives while working with the Account Director to develop and execute strategies in pursuit of achieving program goals

  • Keeping internal and external teams up to date on the progress and results of your campaigns

  • Facilitating communications across various internal departments to ensure that deadlines are met and campaigns are executed successfully

  • Proactively managing campaign schedules and project deadlines

  • Overseeing campaign package strategy, development, and execution, including art, imagery, proofs, data counts and dumps, setups, insertions, and inventory

  • Reviewing and analyzing results to guide client recommendations

  • Monitoring and communicating proper billing procedures

  • Assisting with the team's administrative tasks as needed

What We'd Like to See

  • Bachelor’s degree

  • 3-5 years of experience in marketing, advertising, fundraising, or project management (fundraising background is preferred but not required, and experience working with nonprofits, cultural institutions, or faith-based organizations is a strong bonus)

  • Strong customer service skills and the ability to establish and maintain goodwill with clients

  • Effective communication skills, giving you the ability to present information, respond, and follow up on questions and inquiries from clients and managers with clarity

  • Excellent writing and editing skills, especially for industry-related documents (e.g., strategy proposals, creative briefs, results memos, etc.)

  • Self-starter with a demonstrated capability to manage multiple projects, prioritize a variety of tasks, and think on your feet to meet ever-changing needs and deadlines

  • Exceptional organizational skills and meticulous attention to detail

  • Comfortable working in a fast-paced, deadline-driven environment with quick turnarounds

  • Ability to work independently as well as with a team

  • Adept at problem solving and resolving conflicts

  • Results-oriented and team-first attitude

  • Inclination to learn and grow professionally

  • Desire to work for a values-driven company that seeks to improve the world for the better

What We Offer

  • Competitive compensation

  • 401(k) with match

  • Medical, dental, vision, life, and disability insurances

  • Flexible PTO and generous holiday observances

  • Learning and professional development opportunities

  • Paid parental leave

  • Company-sponsored volunteering

  • Remote work

  • Collaborative and entrepreneurial work environment

  • The opportunity to be part of a friendly, dynamic, and hardworking team excited about delivering high-quality work and great results for our clients

About Us

The Lukens Company (TLC) is an award-winning full-service marketing agency that provides expert direct response, donor development, and fundraising services to nonprofits, cultural institutions, advocacy groups, and faith-based organizations. Since our founding in 1986, our passionate team of creatives have partnered with cause-oriented organizations seeking innovative, data-driven strategies to achieve bold goals that change the world for the better. Our 35+ years of experience across a diverse client base enables us to deliver unique, compelling multichannel campaigns that captivate audiences and yield transformative results… all while being delivered with an unparalleled commitment to our clients’ missions. Join us!

The Lukens Company is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Ready to Apply?

If interested, click here to apply.

Questions?We’d love to help.

Contact Us